Service Agreement – Mindful Movemend Digital Course Offerings
Effective Date: August 1, 2025
Facilitator & Provider: Jules Horn, Mindful Movemend
Contact: [email protected]
1. Overview
Thank you for choosing to learn with Mindful Movemend.
Our digital courses are designed to support embodied healing, nervous system regulation, and self-awareness through movement, breath, and presence.
By enrolling, you agree to the terms below, crafted to honor both your commitment as a student and our responsibility as a provider.
2. Nature of the Offering
- Each course is a digital learning experience, which may include video lessons, audio recordings, written materials, or guided practices.
- All materials are delivered online through a secure learning platform and are accessible upon payment confirmation.
- Because access is granted immediately after enrollment, purchases are generally non-refundable, except under the limited circumstances described below.
3. Refund Policy
You may request a refund within five (5) working days of purchase only if the course materials are inaccessible, faulty, or technically defective.
To request a refund:
- Email [email protected] within 5 business days of purchase.
- Include your name, email, and purchase date.
- Provide a screen recording or screenshot showing the technical issue (e.g., videos not loading, files missing).
If the issue is verified, you will receive either:
- corrected access to the content, or
- a full refund to your original payment method within 7–10 business days.
Refunds will not be provided for:
- Change of mind or personal preference
- Incomplete participation in the course
- Accidental purchase after access has been granted
- Device, browser, or internet connectivity issues
4. Access and Usage Rights
- You are granted a personal, non-transferable license to access and engage with the course materials for your own learning and development.
- Sharing login details, redistributing materials, or reproducing any content (in full or in part) without written permission is prohibited.
- All intellectual property remains the sole property of Jules Horn / Mindful Movemend.
5. Disclaimer
All Mindful Movemend courses are designed for education and personal growth.
They do not replace professional medical, psychological, or therapeutic care.
Engage gently, at your own pace, and seek additional support where needed. Your body always leads the way.
6. Limitation of Liability
Mindful Movemend and Jules Horn shall not be held liable for any direct or indirect loss, injury, or damages arising from the use or application of course materials, beyond the scope of the refund terms stated above.
7. Contact
For technical support, general inquiries, or refund requests:
📧 [email protected]
Mindful Movemend — Healing begins in the body, and so should every agreement.
